While AI is already established and present in a variety of applications - including HR information systems, spreadsheet software, learning platforms, as well as search engines and social media apps - recent developments have made hugely powerful AI technology accessible and readily available. People professionals need to lean into the technology and support their people in adopting and using these tools to ensure responsible and ethical use.
Browse the CIPD's collated resources on artificial intelligence in the workplace below.
Explore the benefits of using AI in the workplace and the ethical and governance issues
Episode 195: At the crest of change, explore how business leaders and people professionals should prepare their organisations to maximise the opportunities presented by ChatGPT and artificial intelligence technologies
Hayfa Mohdzaini, the CIPD’s senior research adviser on data, technology and AI, investigates the potential implications of widely accessible conversational and generative AI
Practical advice on adopting technology to optimise job quality and business outcomes
Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers
How artificial intelligence (AI), robots and automation are shaping the world of work, the ethical considerations and the role of people professionals.
Jon Boys discusses the benefits of generative AI tools, and how organisations can utilise them
What use of artificial intelligence is ‘acceptable’ in people management and how can this be done responsibly?
Should HR be more involved in introducing or implementing intelligent automation?
Hetan Shah of the British Academy discusses the opportunities and challenges that leaders should consider
Bitesize research on AI
Our reviews of the latest research and practice insight on AI for CIPD members
How can AI-enabled solutions be implemented to work effectively alongside employees?
A look at how AI-assisted HR ecosystems can support the employee-employer relationship and improve retention rates and recruitment practices
Exploring the impact of AI feedback and whether it’s a passing trend or here to stay
What does the use of Artificial Intelligence in HR really mean for the profession?