While AI is already established and present in a variety of applications - including HR information systems, spreadsheet software, learning platforms, as well as search engines and social media apps - recent developments have made hugely powerful AI technology accessible and readily available. People professionals need to lean into the technology and support their people in adopting and using these tools to ensure responsible and ethical use.

Browse the CIPD's collated resources on artificial intelligence in the workplace below.


AI in the workplace quiz: Sorting the fact
from fiction

Take our quiz to test your knowledge about AI (including generative AI) and find out how people professionals can support the ethical and responsible use of these technologies in the workplace

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Preparing your organisation for
AI use

Guidance on how to prepare a user policy on generative AI for your workplace and how this technology can be used to support HR functions

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Other resources on AI and technology

Thought leadership
Employers move on implementing generative AI

CIPD research shows varied responses to generative AI use from organisations, as some explore opportunities to improve productivity

AI in the workplace: what’s ethical?

Explore the benefits of using AI in the workplace and the ethical and governance issues

Is your organisation ready for the ChatGPT of things?

Episode 195: At the crest of change, explore how business leaders and people professionals should prepare their organisations to maximise the opportunities presented by ChatGPT and artificial intelligence technologies

coding of numbers
Thought leadership
Impact of ChatGPT and other AI chatbots on the future of work

Hayfa Mohdzaini, the CIPD’s senior research adviser on data, technology and AI, investigates the potential implications of widely accessible conversational and generative AI

Responsible investment in technology

Practical advice on adopting technology to optimise job quality and business outcomes

CIPD Viewpoint
Automation, AI and technology

Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers

Technology, AI and the future of work

How artificial intelligence (AI), robots and automation are shaping the world of work, the ethical considerations and the role of people professionals.

Thought leadership on AI use

Thought leadership
Employers move on implementing generative AI

CIPD research shows varied responses to generative AI use from organisations, as some explore opportunities to improve productivity

Thought leadership
Could AI solve skills shortages?

Jon Boys considers the question of whether artificial intelligence can cover skills shortages by examining the benefits of AI and the advantages that can be gained through using generative AI such as ChatGPT

Thought leadership
Generative AI and the mediocre worker

Jon Boys discusses the benefits of generative AI tools, and how organisations can utilise them

man looking intently at a computer surrounded by coding and graphs
Thought leadership
Using AI responsibly in people management

What use of artificial intelligence is ‘acceptable’ in people management and how can this be done responsibly?

Bitesize research on AI

Our reviews of the latest research and practice insight on AI for CIPD members

Bitesize research
How to start using AI as an HRM assistant

An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management

For Members
Bitesize research
Impact of AI on gender bias in leadership

An investigation on how generative AI tools can impact gender bias in leadership training

For Members
Bitesize research
Algorithmic writing assistance on résumés increases hires

A look at how the use of algorithmic writing assistance for résumés impacts job hires

For Members
Bitesize research
Perceptions of fairness: using AI in selection and recruitment

Exploring the use of algorithms in hiring procedures and what impact this has on candidates’ perceptions of fairness

For Members


We offer a range of evidence-based courses tailored to suit you and your needs. Our Essential Insights courses are free as part of the CIPD membership.

How to use AI responsibly in the workplace Essential Insights

Grasp the potential advantages and disadvantages of AI on people and organisations when used in the workplace and the meaning of responsible AI in practice.

All CIPD Learning courses