As technology becomes increasingly advanced, there is a growing need to consider how different technologies can optimise business outcomes while supporting workforce engagement, enhancing job quality and providing ‘good work’.

This guide, developed in collaboration with Carnegie UK and Institute for the Future of Work, is for people professionals and business leaders who are looking to invest in technology in ways that benefit both their organisation and its people. It provides a framework for examining the critical stages of investment and outlines the critical considerations for embedding technology responsibly into the workplace. These include:

  • Understanding why you are investing in technology
  • Considering the impact on your people
  • Choosing the right solution
  • Addressing legal obligations and responsibilities
  • Rolling out, supporting and reviewing

By following the practical guidance in this guide, investment in technology can be a benefit to everyone.

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