The CIPD and Loughborough University’s report gathers the evidence and insights on emerging technology at work and explores the ethical implications of how we’re currently adopting new technology. This report creates a foundation for delving deeper into how we can ensure that people remain at the heart of work.

The report, Impact of artificial intelligence, robotics and automation technologies on work, focuses on the academic literature published since 2011 and evaluates the state of contemporary knowledge. It focuses on four key questions:

  1. What should the technological and occupations focus of the review be?
  2. What are the work-related outcomes and mediators from the utilisation of artificial intelligence (AI), robotics and automation technologies (considering both the impact for workers and organisations)?
  3. What are the impacts of AI, robotics and automation technologies on professions and society more generally?
  4. What are the ethical issues related to the contemporary utilisation of AI, robotics and automation technologies?

The impact of emerging technologies on work: Executive summary

Download the executive summary
PDF document 123.3 KB

The impact of emerging technologies on work: Rapid evidence review

Download the rapid evidence review
PDF document 287.3 KB

The impact of emerging technologies on work: Appendices

Download the appendices
PDF document 600.8 KB

More on this topic

Thought leadership
‘Tech savvy’ HR practice

How does becoming ‘tech savvy’ improve your professional standing and the HR practice in your organisation?

Is your organisation ready for the ChatGPT of things?

Episode 195: At the crest of change, explore how business leaders and people professionals should prepare their organisations to maximise the opportunities presented by ChatGPT and artificial intelligence technologies

coding of numbers
Thought leadership
Impact of ChatGPT and other AI chatbots on the future of work

Hayfa Mohdzaini, the CIPD’s senior research adviser on data, technology and AI, investigates the potential implications of widely accessible conversational and generative AI

Latest evidence reviews

Evidence review
High-performing teams: An evidence review

Explore the latest research on how to create a positive environment to build and nurture effective teams

Evidence review
Productive meetings: An evidence review

This evidence review summarises the latest research on the effective management of meetings and offers recommendations to get the most out of them

Balanced scales
Evidence review
Fair selection: An evidence review

Evidence-based insight and practical recommendations for ensuring fair selection in recruitment and promotion practices

Evidence review
Knowledge work performance: An evidence review

Our research explores the definition of knowledge work and the key factors that support knowledge worker performance

All evidence reviews