There are many benefits to using AI in HR practice, but as the technology develops and becomes more widespread, the profession needs to tread carefully. This article examines the necessary changes HR teams will need to make for AI to be as effective as possible, without compromising its integrity
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Reviewed by
Hayfa Mohdzaini, Senior Research Adviser
Hayfa joined in 2020 as the CIPD's Senior Research Adviser in Data, Technology and AI. She started her career in the private sector working in IT and then HR, and has been writing for the HR community since 2012. Previously she worked for another membership organisation (UCEA) where she expanded the range of pay and workforce benchmarking data available to the higher education HR community. Hayfa has degrees in computer science and human resources from University of York and University of Warwick respectively.
She is interested in how the people profession can contribute to good work through technology.
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