This study revealed that a lack of human involvement in the interview process can influence candidates’ perception of the employer brand. It offers practical considerations to help employers strike the right balance between the objectivity AI offers and the level of human interaction candidates want and expect.
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Reviewed by
Hayfa Mohdzaini, Senior Research Adviser | Interim Head of Research
Hayfa joined us in 2020. Hayfa has degrees in computer science and human resources from University of York and University of Warwick respectively.
She started her career in the private sector working in IT and then HR and has been writing for the HR community since 2012. Previously she worked for another membership organisation (UCEA) where she expanded the range of pay and workforce benchmarking data available to the higher education HR community.
She is interested in how the people profession can contribute to good work through technology and has written several publications on our behalf, as well as judging our people management awards, speaking at conferences and exhibitions and providing commentary to the media on the subjects of people and technology.
Podcast 206: Digital innovation has revolutionised how we work and learn. But despite AI’s potential, scepticism prevails. Do L&D professionals need greater curiosity to explore how AI can support them and bolster learning outcomes?
Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers
Listen to episodes from our CIPD Ireland Podcast Series on a range of topical workplace, HR and L&D issues
Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?
Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?
How might role ambiguity lead to workplace bullying and what is the impact of leadership support in negating this effect?
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
When cost savings are required, what is the impact of making pay cuts instead of redundancies?