Technology is an indispensable tool for people professionals in recruitment and workforce planning. Technologies such as social media, online assessment platforms and chatbots have revolutionised the way organisations source, assess, and engage talent. As these technologies become more sophisticated and entrenched, it is crucial for people professionals to ensure that their use is responsible, ethical, and compliant with relevant regulations.

This guide examines how technology is used across the different stages of recruitment and workforce planning, and introduces you to the benefits and risks of using technology to equip you with new knowledge to advocate for ethical and sustainable practices.

People professionals can use this guide to navigate the complex world of technology-driven recruitment and workforce planning and apply the guiding principles of responsible technology use to create a more inclusive, diverse, and equitable workforce for the future.

Common uses of technology in recruitment and workforce planning

Benefits and risks of using technology in recruitment and workforce planning

Guiding principles

Advances in AI and implications for people professionals

Checklist, further resources and references

Technology use in recruitment and workforce planning checklist

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