Resilience is linked not just to people’s ability to deal with stress, but it also improves their engagement with work. Resilience helps employees adapt, cope and respond positively to stressors in the workplace.

All team members benefit from high-quality relationships between people manager and employee, and this helps to build resilience. As a manager, there are certain actions and behaviours that are also important, including how you set goals, celebrate success, coach your team, help create a supportive environment and ensure that people know what to expect. 

There are also other factors linked to resilience – such as employees’ confidence, optimism, sense of coherence and level of social support – and the key role you can play in creating the conditions that support employees with these.

Building on the people manager behaviour framework, this guide offers practical advice on how to achieve resilience in the workplace. 

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