Technology is a powerful force in shaping the modern workplace and in supporting equality, diversity and inclusion (EDI). Indeed, EDI is critical to business success, with one survey claiming that 98% of HR leaders believe that EDI is important to overall business strategy.   

Using technology responsibly can help dismantle barriers to work and support the unique needs of individuals. It facilitates fairer outcomes as well as equality of outcomes.   

This guide examines how technology can be used to make workplaces more equitable, diverse and inclusive. It outlines the benefits and risks of using technology and guiding principles to equip you with knowledge to advocate for EDI practices.  

As these technologies become more sophisticated and embedded, people professionals must make sure their use isn’t just ethical and compliant with regulations, but that it also helps achieve their organisations’ EDI goals. 

Common uses of technology for supporting EDI

Benefits and risks of using technology to support EDI

Guiding principles

Further resources and references

THE FULL SERIES

Using technology responsibly to
manage people

Our guides on how people professionals can lead on the responsible use of technology within organisations

Callout Image

More on this topic

Guides
Neuroinclusion at work

This guide is for people professionals and leaders across functions who want to learn more about neurodiversity, the benefits of having a neuroinclusive and fair organisation, and how they can support neurodivergent people to be comfortable, confident and successful at work

Thought leadership
Creating a neuroinclusive organisation for the future of work

The CIPD’s Dr Jill Miller and Uptimize’s Ed Thompson explain why workplace EDI must include neuroinclusion - and a dedication to equality of outcomes for all types of thinkers - if organisations are to fulfil their people commitments, attract and retain great talent, and unlock innovation through true diversity of thought

Reports
Neuroinclusion at work report 2024

Find out about the importance of neuroinclusive workplaces, what employers are doing and the working experiences of neurodivergent and neurotypical employees

Latest guides

Guides
Neuroinclusion at work

This guide is for people professionals and leaders across functions who want to learn more about neurodiversity, the benefits of having a neuroinclusive and fair organisation, and how they can support neurodivergent people to be comfortable, confident and successful at work

Guides
How to plan and support effective hybrid working

Advice on how organisations can manage hybrid working arrangements

Guides
People manager guide: Supporting hybrid working

Advice for line managers on supporting and enabling hybrid working

Guides
Ethics at work: An employer’s guide

Red flags, practical resources and action points for employers looking to foster ethical values in their organisations

All guides