While AI is already established and present in a variety of applications - including HR information systems, spreadsheet software, learning platforms, as well as search engines and social media apps - recent developments have made hugely powerful AI technology accessible and readily available. People professionals need to lean into the technology and support their people in adopting and using these tools to ensure responsible and ethical use.

See what others are saying on AI in the workplace in the CIPD Community forum.

Browse the CIPD's collated resources on artificial intelligence in the workplace below. 

Explore content supported by the Innovate UK BridgeAI programme

As part of the UK government-funded Innovate UK BridgeAI programme, the CIPD has worked with partners to produce a wide-ranging series of content that provides insights and resources to help combat key challenges and discover potential opportunities around AI adoption, governance and skills development.

Discover resources and insights below:

How organisations can take a people-centred approach to AI adoption

Upcoming resources and insights:

Insight article: How to elevate your role in responsible AI governance - 19 March

Guide: Navigating AI standards, a practical guide for people professionals - 19 March 

Case studies: AI adoption series - 25 March

AI for
Human Resources

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Thought leadership

Insight and foresight from our experts in people and the world of work

13 Thought leadership about AI
Thought leadership
Briefing | How organisations can take a people-centred approach to AI
Discover how the CIPD and the Institute for the Future of Work are supporting organisations in understanding how to take a people-centred approach to integrate AI-enabled solutions effectively and responsibly at work
Thought leadership
Briefing | AI in focus: Role of people professionals, regulation and the CIPD
As artificial intelligence continues its rapid advancement and becomes the much touted focus for investment and development, we highlight the critical role of the people profession and explain how the CIPD and its members will be involved shaping its impact at work
Thought leadership
Analysis | Quantifying the impact of generative AI on HR
We examine and outline recent research investigating the impact of generative AI tools on the HR profession
Thought leadership
Employers move on implementing generative AI
CIPD research shows varied responses to generative AI use from organisations, as some explore opportunities to improve productivity
Thought leadership
Could AI solve skills shortages?
A look at whether artificial intelligence can cover skills shortages by exploring the benefits of AI and the advantages that can be gained by using generative AI such as ChatGPT
Thought leadership
Generative AI and the mediocre worker
Jon Boys discusses the benefits of generative AI tools, and how organisations can utilise them
Thought leadership
Impact of ChatGPT and other AI chatbots on the future of work
Hayfa Mohdzaini, the CIPD’s senior research adviser on data, technology and AI, investigates the potential implications of widely accessible conversational and generative AI
Thought leadership
Using AI responsibly in people management
What use of artificial intelligence is ‘acceptable’ in people management and how can this be done responsibly?
Thought leadership
Bringing on the brain bots – a missed opportunity for HR?
Should HR be more involved in introducing or implementing intelligent automation?
Thought leadership
Technology, the workplace and people management
Our research series explores technology use and its impact on people practice in the physical and digital workplace
Thought leadership
Shaping artificial intelligence for your future business needs
Hetan Shah of the British Academy discusses the opportunities and challenges that leaders should consider
Thought leadership
Don’t leave technology in the hands of technologists
This thought piece argues that digital tools are bringing us closer together during the coronavirus crisis, but people professionals still need to be mindful of how they integrate these into workplaces
Thought leadership
AI can be used to free up staff to focus on the softer skills that machines can’t replicate
You could say we’ve entered a golden age of computers, where the sheer volume of data and vastly improved computing power have created the perfect conditions for developing artificial intelligence

Bitesize research

Your regular overview of current research, inspiring insights and cutting-edge ideas in bitesize

14 Bitesize research about AI
Bitesize research
Future scenarios for AI and the UK labour market
A forward look into how AI could impact labour demand, labour supply and workplace experience
For Members
Bitesize research
Factors influencing ChatGPT adoption in the workplace
What are the barriers to the adoption of generative AI tools at work and how can they be overcome?
For Members
Bitesize research
Using algorithms to make decisions ethically and responsibly
Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?
For Members
Bitesize research
How to start using AI as an HRM assistant
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
For Members
Bitesize research
Impact of AI on gender bias in leadership
An investigation on how generative AI tools can impact gender bias in leadership training
For Members
Bitesize research
Algorithmic writing assistance on résumés increases hires
A look at how the use of algorithmic writing assistance for résumés impacts job hires
For Members
Bitesize research
Perceptions of fairness: using AI in selection and recruitment
Exploring the use of algorithms in hiring procedures and what impact this has on candidates’ perceptions of fairness
For Members
Bitesize research
Co-existence of workers and artificial intelligence
How can AI-enabled solutions be implemented to work effectively alongside employees?
For Members
Bitesize research
Can AI-assisted HR ecosystems improve employee engagement?
A look at how AI-assisted HR ecosystems can support the employee-employer relationship and improve retention rates and recruitment practices
For Members
Bitesize research
Can AI feedback improve employee performance?
Exploring the impact of AI feedback and whether it’s a passing trend or here to stay
For Members
Bitesize research
Can AI change the future of HR?
What does the use of Artificial Intelligence in HR really mean for the profession?
For Members
Bitesize research
Could using AI for interviews impact the diversity of your talent pool?
Perceptions of AI vary and may put some candidates off from applying for or accepting a role
For Members
Bitesize research
Organisational learning with AI
Expanding the impact of AI with organisational learning
For Members
Bitesize research
Using AI to promote inclusive organisations
Discover how AI can create more inclusive organisations
For Members

Guides

Designed for practitioners, our guides provide recommendations and advice on how to apply good practice in the workplace.

Three Guides about AI
Guide
AI use in the workplace: Practical advice for HR professionals
Guidance on how to develop a policy on AI use for your workplace and how this technology can be used to support HR functions across the employee lifecycle
For Members
Guide
Using technology responsibly: Guidance for people professionals
Guidance for people professionals on leading responsible use of technology in their organisation
For Members
Guide
How to choose the right technology for your business
Practical advice on adopting and responsibly investing in technology to optimise job quality and business outcomes
For Members

Reports

Research and analysis by experts from CIPD and partner organisations

Two Reports about AI
Report
CIPD Good Work Index
The CIPD Good Work Index is an annual benchmark of job quality in the UK, providing data and evidence-based insight on how to improve work and working lives
Report
Workplace technology: the employee experience
Our research looks at technology adoption and use at work, in addition to the people profession’s role in supporting organisations and their workforce

Tools

Two Tools about AI
Tools
Myths vs realities of AI in HR
Dispel the myths and understand the realities of the impact of AI on HR and gain top tips to support you in your role
Tools
AI in the workplace quiz
Test your knowledge of AI in the workplace with our quiz

Evidence reviews

Evidence reviews enable you to ask the critical questions and use evidence for better decision-making.

One Evidence review about AI
Evidence review
Impact of artificial intelligence, robotics and automation technologies on work
Adds evidence to the ongoing debate on how emerging technologies are shaping the world of work and the arising ethical issues
For Members

CIPD Viewpoints

Our collected point of view on the key issues impacting work, from the perspective of employers and policy makers.

One CIPD Viewpoint about AI
CIPD Viewpoint
Automation, AI and technology
Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers

Podcasts

Listen to episodes from our podcast series on a range of topical workplace, HR and L&D issues.

Four Podcasts about AI
Podcast
Ireland Podcasts
Listen to episodes from our CIPD Ireland Podcast Series on a range of topical workplace, HR and L&D issues
Podcast
Dealing with AI use in recruitment and job applications
Job seekers are increasingly using AI in a number of different ways, but are a growing number of organisations right to ban its use by candidates? Or is there a more nuanced approach to consider in the context of modern job hunting?
Podcast
Evidence-based L&D – The gift of AI
Do L&D professionals need greater curiosity to explore how AI can support them and bolster learning outcomes?
Podcast
Is your organisation ready for the ChatGPT of things?
Episode 195: At the crest of change, explore how business leaders and people professionals should prepare their organisations to maximise the opportunities presented by ChatGPT and artificial intelligence technologies

Webinars

Webinar recordings providing expert guidance

One Webinar about AI
Webinar
AI in the workplace: what’s ethical?
Explore the benefits of using AI in the workplace and the ethical and governance issues

Policy engagements

Our calls for action.

Two Policy engagements about AI
Policy engagement
CIPD consultation response: AI Management Essentials tool
Submission to the Department for Science, Innovation and Technology
Policy engagement
CIPD responds to Irish Government consultation on AI Act
Read our submission to the Irish Government on the implementation of the EU Artificial Intelligence Act 2024

Factsheets

Regularly-updated factsheets provide overviews and information on a topic

One Factsheet about AI
Factsheet
Technology, AI and the future of work
How artificial intelligence (AI), robots and automation are shaping the world of work, the ethical considerations and the role of people professionals.

Case studies

Learn from real world examples of how other people professionals and organisations work with the CIPD to approach key challenges and objectives.

Two Case studies about AI
Case study
Leading Voices | Kerri O'Neill on accelerating digital transformation and adoption of new technology
Leading Voices is a series of short audio essays in which senior people professionals reflect on how they have tackled some of the profession's most pressing challenges.
For Members
Case study
Leading Voices | Matt Davies on navigating the use of AI
Leading Voices is a series of short audio essays in which senior people professionals reflect on how they have tackled some of the profession's most pressing challenges.