According to data from the UK’s Office of National Statistics (ONS), prior to the COVID-19 pandemic only around 5% of the UK workforce worked mainly from home. The pandemic, and government mandates for people to stay at home, increased this significantly. However, according to CIPD research, before the pandemic, 65% of employers either did not offer regular working from home at all or offered it to 10% or less of their workforce. That 65% is expected to fall dramatically to 37%.  

While some employees want to work from home all the time after the pandemic, most would prefer a balance where they are in the office for some of the week and at home for the remainder. This has led to the use of the term: hybrid working.  

So what is hybrid working? Hybrid working is a form of flexible working where workers spend some of their time working remotely (usually, but not necessarily, from home) and some in the employer's workspace. 

Remote working experts have estimated that hybrid working arrangements could result in around 25% of working days transferring to remote work. This represents a significant shift in ways of working which people professionals will need to prepare for. 

Many organisations are now experimenting with hybrid working arrangements in order to meet this employee demand. Organisations are also considering what will need to be in place in order for these new ways of working to be effective. 
For most organisations, hybrid working will require a significant culture shift and establishing new ways of working and associated policies and practices. Although many people worked from home during the pandemic and developed relevant skills, in some ways hybrid will make greater demands of managers and organisations than the urgent shift to total remote working. 
So, how, why and what should organisations think about when implementing a hybrid approach? 

Why hybrid?

Planning for a hybrid future

Policy and procedure


Manager training and development

Technology and equipment


Performance management

Inclusion and fairness

Employee lifecycle

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