Learning and development incurs direct and indirect costs for employers. The costing and benchmarking process seeks to calculate these costs, comparing and ranking the different metrics associated with learning and training provision. Benchmarking, in the case of learning and development, involves comparisons and rankings of measures associated with learning and training provision.
This factsheet examines the relationship between costing and benchmarking and learning and development, looking at the reasons for costing and benchmarking learning and training and the challenges of measuring learning. It provides guidance on how to cost learning and development activities. It gives information on how to benchmark those activities and concludes with a brief look at the strengths and weaknesses of benchmarking.
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This factsheet was last updated by David Hayden: Digital Learning Portfolio Manager, L&D and OD&D, CIPD
David is responsible for CIPD’s digital learning portfolio. He leads the design and delivery of a number of L&D-focused products and keeps his practice up to date by facilitating online events.
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