One of the key behaviours people professionals need is the ability to influence others, and the courage to challenge decisions and actions.
We need these behaviours every day at work. Whether it’s making a case for change, contributing ideas, getting buy-in from stakeholders, or working with line managers on their people decisions – we all need to influence others. And influencing often happens in tandem with courage: the ability to challenge when there’s resistance or opposition, speak up when you know something isn’t right, and take a stand when it’s the right thing to do.
Alongside this, we also need the courage to know when we’ve made mistakes, to take responsibility for them, and learn how to do better in future.
To do all these things effectively, we need to build relationships with others to understand their views, concerns and needs, and use the most effective ways to communicate with them in order to achieve positive outcomes.
Professional courage and influence standards
Each standard progresses through four levels of impact. Which level do you most embody in your day-to-day work?
The Profession MapDownload the full set of standards
Explore our related content
A thought leadership and podcast series exploring how responsible business and leadership have changed since the pandemic
We discuss how leading through crisis has shaped the way we address new challenges
Lessons on integrating sustainability into your organisation’s purpose
Make the most of the Profession Map
The Profession Map is for everyone in our profession – individuals and teams, members and non-members. Learn more about the Profession Map and how you can use it.
Explore the purpose, values, knowledge and behaviours at the heart of our profession
Find your current level of knowledge and experience and the next step in your career