Conflict is an inevitable part of human interaction. At a time when it’s crucial we come together and strengthen our relationships, albeit virtually, inconsequential disagreements or a mishandled conversation can bubble up into unpleasant or even toxic situations. While being able to ‘manage’ conflict is a necessary skill for individuals and the modern workplace, is there a healthy and progressive side of conflict that can be channelled into success?

Join Nigel Cassidy and this months’ guests, Amy Gallo, Contributing Editor at Harvard Business Review; Clive Lewis, OBE and CEO of Globis Mediation Group and Rachel Suff, Senior Employee Relations Adviser at CIPD, to learn about the key causes of negative conflict, strategies for diffusing workplace flare-ups and how we can encourage constructive and progressive workplace conflict.

Duration: 00:27:59

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