ESG (environmental, social and governance) issues are rising up the business agenda. HR leaders and teams are ideally placed to tackle the ‘S’ in ESG, not only through their shaping of people strategies internally, but also through their role in building thriving and sustainable communities outside the organisation. Being a responsible business means doing good for communities and society more broadly, ensuring the employer is just one part of a healthy ecosystem. In many organisations, senior HR professionals are leading the charge for creating shared value across communities.

The CIPD has spoken to a number of these leaders and produced case studies around the work they are doing with communities and the role of the people profession in implementing this. Their insight and experience will inspire you to think of how your own team can contribute to the ESG agenda, building stronger communities and stronger organisations.

Insights from organisations

Case studies

Community recruitment: Veolia

Case study on community outreach to aid inclusive recruitment

Case studies

Leading on ethical food production: G's Fresh

Case study on ethical practice in food production

Case studies

Community action: Severn Trent

Case study on creating thriving regions through community action

Case studies

Championing good quality work across London: GLA

Case study on championing good quality work across London

Case studies

Creating a sustainable talent and skills pipeline: Siemens

Case study on creating a sustainable talent and skills pipeline

Case studies

Ambitious goals, locally delivered: McDonald's UK & Ireland

Case study on how McDonald's achieved ambitious goals with a focus on local delivery

Case studies

Connecting communities: Microsoft

Case study on connecting internal and external communities

Everything we do is in service of the environment, in service of our communities and all our stakeholders. It's about long-term sustainability rather than quick ones.

Beth Whittaker, Chief Human Resources Officer, Veolia

More on this topic

Thought leadership
Putting people professionals on the road to net zero

Should there be more discussion around net zero? Marek Zemanik, Senior Public Policy Adviser at CIPD Scotland, lays out a sustainable path ahead for employers

Reports
Putting people professionals on the road to net zero

Insight from senior leaders on how they have led responsibly and maintained trust and resilience during the COVID-19 pandemic

Reports
Responsible business through crisis

Insight from senior leaders on how they led responsibly and maintained trust and resilience during the COVID-19 pandemic

More case studies

Case studies
Flexible and hybrid working: Pearson

Pearson encourages collaboration and community, whilst giving employees the freedom and responsibility to determine where and when they work

Case studies
Flexible and hybrid working: Zenith

In the UK’s leading vehicle leasing organisation, agile working means a hybrid approach that brings the best of the office with the best of working elsewhere, with trust at its core

Case studies
Flexible and hybrid working: Principality Building Society

Principality’s approach to flexible and hybrid working focuses on ensuring colleagues are supported, connected and productive, regardless of how or where they choose to work

Case studies
Flexible and hybrid working: Scottish Water

Scottish Water’s progressive approach to flexible working has been recognised by the Flexibility Works employer awards as one of the country’s Top 10 flexible employers in 2021 and 2022

All case studies