Turning around employee turnover

How do you achieve an optimum level of staff retention in a global professional services firm with over 200,000 employees operating in more than 150 countries? This was the challenge facing Ernst & Young (EY) that prompted them to re-evaluate their employee engagement and career-planning strategies.

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Reviewed by

Rachel Suff, Senior Policy Adviser, Employee Relations, CIPD

Rachel Suff joined the CIPD as a policy adviser in 2014 to increase the CIPD’s public policy profile and engage with politicians, civil servants, policy-makers and commentators to champion better work and working lives. An important part of her role is to ensure that the views of the profession inform CIPD policy thinking on issues such as health and wellbeing, employee engagement and employment relations. As well as conducting research on UK employment issues, she helps guide the CIPD’s thinking in relation to European developments affecting the world of work. Rachel’s prior roles include working as a researcher for XpertHR and as a senior policy adviser at Acas.

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