Employee turnover can have a negative impact on an organisation’s performance. By understanding the reasons why staff leave an organisation, employers can devise initiatives that reduce turnover and increase employee retention.
This factsheet looks at turnover patterns in the UK and when turnover becomes problematic. It outlines how to measure turnover and the cost of losing employees. The factsheet also examines the reasons why people leave organisations and recommends practices to improve staff retention such as flexibility, fair treatment and employee wellbeing.
This factsheet was last updated by Rebecca Peters: Research Adviser, CIPD
Rebecca has a master’s degree in Occupational Psychology from Kingston University, where she conducted research on Prison Officers’ resilience and coping strategies. She joined the CIPD's Research team in 2019, specialising in the area of health and well-being at work as both a practitioner and a researcher.
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