This paper explores the view of HR, managerial staff and trade union representatives to assess the state of employment relations in the NHS as the UK emerged from the COVID-19 pandemic and into a ‘new normal’ for people management.
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Reviewed by

Jake Young, Research Associate
Jake joined the CIPD in 2018, having completed a master’s degree in Social Science Research Methods at the University of Nottingham. He also holds an undergraduate degree in Criminology and Sociology.
Jake’s research interests concern aspects of Diversity and Inclusion, such as inequality, gender and identity in the workplace. Jake is currently involved in the creation of a research project examining the effectiveness of organisational recruitment programmes and their relationship with workplace performance.

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