“AI is transforming jobs, careers and workplaces. People professionals have a key role to play in encouraging safe experimentation and rapid learning, so that we can reap the benefits and mitigate the risks.”

Peter Cheese, Chief Executive, CIPD

The CIPD plans to set up three working groups to develop principles and practical guidance to help employers embrace artificial intelligence tools – particularly generative AI tools such as ChatGPT responsibly and ethically.  

The need for the working groups was agreed at a recent roundtable, where the CIPD brought together a range of experts to establish common thinking around the opportunities and risks associated with AI Attendees included technologists, consultants, outsourcing businesses, legal professionals, HR professionals, research think tanks and academics, Acas and the chartered institute for IT - BCS.  

There was broad agreement on the need to develop a clearer understanding of how people and technology can work together. Current understanding across business functions ranges widely from avoidance and fear, to embracing the opportunity for innovation, connectivity and productivity.   
Without any current regulations to control AI usage, it’s important to develop principles and consistent guidance to support businesses. People professionals can help to create a safe environment for an organisation to lean in and test AI, to understand the areas of value, and the key points through a task or activity that require human oversight or intervention.  

The three new working groups will bring together policy makers, people professionals from the CIPD’s HR Leaders Network, and other partners to focus on:  

  1. Developing principles for safe and ethical use of AI in the workplace, for positive outcomes for people as well as the organisation.   
  2. Change management across the organisation, overcoming barriers and building awareness and organisational trust.   
  3. Understanding the impact of AI on skills, the required skills and educational needs for the future. 


“To help organisations lean in to AI responsibly and ethically, the people profession has a key role to play in managing change, enabling cultures of innovation and helping teams to develop a growth mindset.”

David D’Souza, Membership Director, CIPD

Explore our resources

Explore current insights and practice around technology use in the workplace and how innovations will impact the future of work. 

Technology resources

Learn how technology is leading the changes in the workplace.

CIPD Viewpoint
Automation, AI and technology

Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers

Technology, AI and the future of work

How artificial intelligence (AI), robots and automation are shaping the world of work, the ethical considerations and the role of people professionals.

Explore all our views and insights

Championing better work and working lives

the CIPD

At the CIPD, we champion better work and working lives. We help organisations to thrive by focusing on their people, supporting economies and society for the future. We lead debate as the voice for everyone wanting a better world of work. 

Callout Image