Our research highlights the pivotal role that line managers play in workplace stress management. For employers to reduce and manage workplace stress effectively they need to ensure that managers demonstrate the skills and behaviours that allow them to manage their staff in ways that minimise work-related stress.

Until recently there was very little research evidence to clarify which manager behaviours are relevant in this context. Research funded by the Health and Safety Executive (HSE), the CIPD and Investors in People (IIP) has applied a behavioural competency approach to fill this gap.  This report, which builds on research carried out in 2009, looks at how managers used the interventions materials and how they implemented the work in practice.

The case studies cover:

  • the context within the organisation, including stress management activities, management/leadership development and use of a competency framework
  • how and where the Management Competencies for Preventing and Reducing Stress (MCPARS) at work have been rolled out
  • how the intervention and other elements of MCPARS research findings have been integrated into the organisation’s practices and procedures
  • facilitators to roll-out/integration
  • barriers to roll-out/integration and how they have been overcome.

Download the report below:

This 2009 report sets out the management interventions designed to help managers show the behaviours to prevent stress and shows how organisations can overcome the barriers to great management practice.

More on this topic

People manager guide: Supporting employee resilience

Practical guidance on helping employees adapt and thrive when faced with workplace stress

For Members
Resilience: Guide for people professionals to support employees

Advice and tips on how HR professionals can support organisational and individual resilience

For Members
Carer-friendly workplaces: Guide for people professionals

Practical guidance to help employers create a carer-friendly workplace

CIPD Viewpoint
Employee health and wellbeing

Explore the CIPD’s point of view on health and wellbeing at work, including recommendations for employers

More reports

Labour Market Outlook

Read our latest Labour Market Outlook report for analysis on employers’ recruitment, redundancy and pay intentions

Neuroinclusion at work report 2024

Find out about the importance of neuroinclusive workplaces, what employers are doing and the working experiences of neurodivergent and neurotypical employees

Menstruation and support at work

This report explores employees’ experiences of menstruation and menstrual health at work and details how employers can develop a supportive culture

People Profession 2023: International report

Insight into how global issues are impacting people professionals in the UK, Ireland, Asia-Pacific, MENA and Canada

See all reports