The psychological contract describes the relationship between employers and workers and influences how people behave from day to day. Unlike the legal contract of employment, the psychological contract is not tangible. It’s built on the everyday actions and statements made by one party and how they are interpreted by the other. 

This factsheet explores the psychological contract in the context of the employment relationship. It looks at how managers can support the psychological contract, its impact on broader organisation strategy and the role of HR in managing it.

On this page

To continue reading, log in or become a member

Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.

  • Access to exclusive, up-to-date resources
  • Become part of a community to learn, debate and connect with other people professionals
  • Free access to a series of CIPD learning courses and a discount on the rest of our catalogue
Instant access Explore membership
  • Tools

    Trade union tools

    Use our range of practical tools to help you work effectively with trade unions in Great Britain

    For Members
  • Factsheet

    Reward: an introduction

    Introduces the basics of reward, which includes pay and benefits, and outlines the UK legal position

  • Factsheet

    Health and safety at work

    Outlines matters that employers should consider when it comes to the health and safety of their workers

    For Members
  • Factsheet

    Modern slavery

    Learn what modern slavery is, as well as HR's role in preventing and tackling it

    For Members
    • Factsheets