This paper looks at how HR analysts use storytelling in their work. To do this, the authors interviewed 15 experienced people analytics professionals in a range of different organisational contexts and sectors.

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Reviewed by

Amy Bosley, Research Adviser

Amy joined CIPD’s Research team in 2023, specialising in changing people functions and HRM operating models research. Prior to joining CIPD, Amy worked as a researcher in an applied social research and evaluation unit based within a university, and has previously worked as an HR practitioner across the private, public and third sectors.

Amy has a master’s degree in Human Resource Management from the University of Plymouth, where she conducted research into the role of line managers in managing workplace diversity and the impacts of zero-hours contracts on employers and employees. She also holds an undergraduate degree in Business Administration.

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