A positive workplace culture can be the difference between retaining and losing the talent that organisations work so hard to find and develop and can help some business stand out from the crowd. But organisational culture has been put to the test during the COVID-19 pandemic. This paper suggests several ways to protect what worked well before the pandemic and to evolve to meet the needs of a changing workforce.

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Reviewed by

Jake Young, Research Associate, CIPD

Jake joined the CIPD in 2018, having completed a master’s degree in Social Science Research Methods at the University of Nottingham. He also holds an undergraduate degree in Criminology and Sociology.

Jake’s research interests concern aspects of equality, diversity and inclusion, such as inequality, gender and identity in the workplace. Jake is currently involved in the creation of a research project examining the effectiveness of organisational recruitment programmes and their relationship with workplace performance.

Jake leads research on the CIPD Good Work Index programme of work, exploring the key dimensions of job quality in the UK. Jake has also written several CIPD evidence reviews on a variety of organisational topics, including employee engagement, employee resilience and digital work and wellbeing.

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