Exploring how organisations manage workplace conflict, these authors consider whether the greater specialisation within HR functions has resulted in them becoming more disconnected from key internal stakeholders.
CIPD member content
This content is only available for CIPD members
If you’re already a CIPD member, please sign in to access this content
CIPD Trust
Tackling barriers to work today whilst creating inclusive workplaces of tomorrow.
Bullying
and harassment
Discover our practice guidance and recommendations to tackle bullying and harassment in the workplace.
Reviewed by

Jonny Gifford, Senior Adviser for Organisational Behaviour
Jonny has been conducting applied research into employment and people management for a number of years, with previous roles at the Institute for Employment Studies and Roffey Park Institute. Current interests include job quality and behavioural science insights into performance management and other areas of HR. Jonny runs the CIPD Applied Research Conference and actively promotes evidence-based practice, including through systematic reviewing and running randomised trials.

Learn why organisations use business partnering, how it’s implemented and how it can shape successful relationships across the organisation.

An overview of HR outsourcing, its use within organisations and its alternatives

A look at the positive measures of employee relations in the NHS, and areas for action and improvement

Understand how strategic HRM works, and its relationship with business strategy, human capital management and business performance

A look at how relational analytics enables better designed HR practices

A look at how storytelling allows HR analysts to craft and sell their stories to different organisational stakeholders, including senior management and people managers

Exploring the use of algorithms in hiring procedures and what impact this has on candidates’ perceptions of fairness

Guidance from research on how managers can deal with role overload, ambiguity and conflict in their teams to reduce ‘always-on’ expectations and maximise staff wellbeing and efficiency