A lack of empathy in leadership can have a serious negative impact on morale and engagement, but when so much emphasis is placed on leaders having to deliver results and getting things done efficiently, how does empathy fit into this frame of thinking? Also, can empathy be learned and developed over time or is it a fixed commodity?
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A thought leadership and podcast series exploring how responsible business and leadership have changed since the pandemic
What has leading through the pandemic taught us about trust? We discuss what it takes to create high-trust environments
What has changed in the way we work and lead since COVID-19?
A look at how relational analytics enables better designed HR practices
A look at how storytelling allows HR analysts to craft and sell their stories to different organisational stakeholders, including senior management and people managers
Exploring the use of algorithms in hiring procedures and what impact this has on candidates’ perceptions of fairness
Guidance from research on how managers can deal with role overload, ambiguity and conflict in their teams to reduce ‘always-on’ expectations and maximise staff wellbeing and efficiency