Digital technologies, including artificial intelligence (AI), are pervasive in the modern workplace. People professionals need to understand the range of technologies available and how to use them responsibly to enhance their practice. This factsheet provides an overview aligned to the technology and people core standard in the CIPD Profession Map.

It explains common technology and HR terms, explores how AI and other digital tools are shaping work and roles, outlines principles for selecting and using technology, and considers the role of people professionals in digital transformation.  

On this page

To continue reading, log in or become a member

Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.

  • Access to exclusive, up-to-date resources
  • Become part of a community to learn, debate and connect with other people professionals
  • Free access to a series of CIPD learning courses and a discount on the rest of our catalogue
Instant access Explore membership
  • Tools

    AI tools

    Downloadable and interactive tools to support people professionals in their work with AI in the workplace

    For Members
  • Factsheet

    Modern slavery

    Learn what modern slavery is, as well as HR's role in preventing and tackling it

    For Members
  • Factsheet

    Change management

    Learn how to manage, enable and support change management initiatives effectively

    For Members
    • Factsheets