Discover how Citizens Advice Leicestershire navigated complex organisational challenges and led effective change to drive organisational transformation. Through a strategic approach to organisational development and change management, their work earned them a place on this year’s shortlist for the CIPD People Management Awards in the Best Organisational Development or Design Initiative category.

Case study

  • Factsheet

    Job design

    Explores the purpose and evolution of job design, its role in creating good work, and assessing job quality.

  • Factsheet

    Change management

    Learn how to manage, enable and support change management initiatives effectively

    For Members
  • Case study

    Flexible and hybrid working: Pearson

    Pearson encourages collaboration and community, whilst giving employees the freedom and responsibility to determine where and when they work

  • Case study

    Flexible and hybrid working: Zenith

    In the UK’s leading vehicle leasing organisation, agile working means a hybrid approach that brings the best of the office with the best of working elsewhere, with trust at its core

  • Case study

    Flexible and hybrid working: Scottish Water

    Scottish Water’s progressive approach to flexible working has been recognised by the Flexibility Works employer awards as one of the country’s Top 10 flexible employers in 2021 and 2022

  • All case studies