Social media – an untapped role in employee voice?
Lessons on the impact of social media
Lessons on the impact of social media
Despite the power of social media as a communication tool, its impact on employee voice is not well understood. Most of the current research focuses on the negative aspects rather than its potential for enhancing the employment relationship. So, is social media an untapped resource in workplaces? When used alongside other voice mechanisms, it may open up a channel for previously unheard employee voices to express themselves.
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