Finding ways to improve employee performance management is a constant challenge for HR. This research explored the idea of ‘ratingless’ performance reviews, which offer feedback on performance and development, but offer no grade or rating.

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Reviewed by

Charles Cotton, Senior Performance and Reward Adviser, CIPD

Charles has recently led research into the business case for pensions, how front line managers make and communicate reward decisions, and managing reward risks, as well as the creation of a good practice guide on the annual pay review process. He is also responsible for the CIPD’s public policy work in the area of reward and is a Chartered Fellow of the CIPD.

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