Can learning to listen improve employee engagement?
Companies that invest in listening skills training can improve employee understanding and engagement and reduce burnout
Companies that invest in listening skills training can improve employee understanding and engagement and reduce burnout
As we emerge from the pandemic, employee wellbeing, engagement and retention are at the top of many HR departments’ agendas. This article highlights that one simple way of improving employee engagement is to introduce listening skills training.
Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.
Already a member? Login here.
Practical advice for people professionals to maximise the impact of engaging with all employees through employee voice channels
Jake Young, CIPD Senior Policy and Practice Adviser for Employee Experience, OD & L&D, examines the impact of employee engagement on key business outcomes and what employers can do to drive more positive engagement
How are modern employee expectations—values, flexibility, and purpose—reshaping the evolving psychological contract and driving engagement in today's workplace?
Katie Stickland, CIPD Knowledge Exchange Manager, reviews research that examines how HR departments have utilised digital technology such as AI and analytics
What are the barriers to the adoption of generative AI tools at work and how can they be overcome?
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
Research investigates what factors influence employees’ responses to electronic performance monitoring