With the COVID-19 pandemic turning assumptions about many workplaces on their head, this MIT Sloan Management Review paper explores how leaders can change their mindset and adapt working practices to retain and engage employees.

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Reviewed by

Jon Boys, former Labour Market Economist, CIPD

Jon s an experienced labour market analyst with expertise in pay and conditions, education and skills, and productivity.

Jon used quantitative techniques to uncover insights in labour market data, both publicly available and generated through CIPD surveys.

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