This study finds that the more change employees experience, the more likely they are to be cynical about change. But, organisations that adopt a strategic and proactive approach to HR, can reduce the chance of failure due to employee change cynicism.

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Reviewed by

Charles Cotton, Senior Performance and Reward Adviser, CIPD

Charles has recently led research into the business case for pensions, how front line managers make and communicate reward decisions, and managing reward risks, as well as the creation of a good practice guide on the annual pay review process. He is also responsible for the CIPD’s public policy work in the area of reward and is a Chartered Fellow of the CIPD.

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