While AI is already established and present in a variety of applications - including HR information systems, spreadsheet software, learning platforms, as well as search engines and social media apps - recent developments have made hugely powerful AI technology accessible and readily available. People professionals need to lean into the technology and support their people in adopting and using these tools to ensure responsible and ethical use.

Browse the CIPD's collated resources on artificial intelligence in the workplace below.

Factsheets

Regularly-updated factsheets provide overviews and information on a topic

1 Factsheets about AI
Factsheets
Technology, AI and the future of work
How artificial intelligence (AI), robots and automation are shaping the world of work, the ethical considerations and the role of people professionals.

Guides

Designed for practitioners, our guides provide recommendations and advice on how to apply good practice in the workplace.

3 Guides about AI
Guides
Preparing your organisation for AI use
Guidance on how to prepare a user policy on generative AI for your workplace and how this technology can be used to support HR functions
Guides
Using technology responsibly to manage people
A series of guides on how people professionals can lead on the responsible use of technology within organisations
For Members
Guides
Responsible investment in technology
Practical advice on adopting technology to optimise job quality and business outcomes

Reports

Research and analysis by experts from CIPD and partner organisations

2 Reports about AI
Reports
Workplace technology: the employee experience
Our research looks at technology adoption and use at work, in addition to the people profession’s role in supporting organisations and their workforce
Reports
People and machines: From hype to reality
Taking an objective view of the impacts of AI and automation in UK workplaces

Tools

1 Tools about AI
Tools
AI in the workplace quiz
Test your knowledge of AI in the workplace with our quiz

Thought leadership

Insight and foresight from our experts in people and the world of work

10 Thought leadership about AI
Thought leadership
Employers move on implementing generative AI
CIPD research shows varied responses to generative AI use from organisations, as some explore opportunities to improve productivity
Thought leadership
Could AI solve skills shortages?
Jon Boys considers the question of whether artificial intelligence can cover skills shortages by examining the benefits of AI and the advantages that can be gained through using generative AI such as ChatGPT
Thought leadership
Generative AI and the mediocre worker
Jon Boys discusses the benefits of generative AI tools, and how organisations can utilise them
Thought leadership
Impact of ChatGPT and other AI chatbots on the future of work
Hayfa Mohdzaini, the CIPD’s senior research adviser on data, technology and AI, investigates the potential implications of widely accessible conversational and generative AI
Thought leadership
Using AI responsibly in people management
What use of artificial intelligence is ‘acceptable’ in people management and how can this be done responsibly?
Thought leadership
Bringing on the brain bots – a missed opportunity for HR?
Should HR be more involved in introducing or implementing intelligent automation?
Thought leadership
Technology, the workplace and people management
Our research series explores technology use and its impact on people practice in the physical and digital workplace
Thought leadership
Shaping artificial intelligence for your future business needs
Hetan Shah of the British Academy discusses the opportunities and challenges that leaders should consider
Thought leadership
Don’t leave technology in the hands of technologists
This thought piece argues that digital tools are bringing us closer together during the coronavirus crisis, but people professionals still need to be mindful of how they integrate these into workplaces
Thought leadership
AI can be used to free up staff to focus on the softer skills that machines can’t replicate
You could say we’ve entered a golden age of computers, where the sheer volume of data and vastly improved computing power have created the perfect conditions for developing artificial intelligence

Podcasts

Listen to episodes from our podcast series on a range of topical workplace, HR and L&D issues.

2 Podcasts about AI
Podcasts
Evidence-based L&D – The gift of AI
Do L&D professionals need greater curiosity to explore how AI can support them and bolster learning outcomes?
Podcasts
Is your organisation ready for the ChatGPT of things?
Episode 195: At the crest of change, explore how business leaders and people professionals should prepare their organisations to maximise the opportunities presented by ChatGPT and artificial intelligence technologies

Webinars

Webinar recordings providing expert guidance

1 Webinars about AI
Webinars
AI in the workplace: what’s ethical?
Explore the benefits of using AI in the workplace and the ethical and governance issues

Evidence review

Evidence reviews enable you to ask the critical questions and use evidence for better decision-making.

1 Evidence review about AI
Evidence review
Impact of artificial intelligence, robotics and automation technologies on work
Adds evidence to the ongoing debate on how emerging technologies are shaping the world of work and the arising ethical issues
For Members

Bitesize research

Your regular overview of current research, inspiring insights and cutting-edge ideas in bitesize

12 Bitesize research about AI
Bitesize research
Using algorithms to make decisions ethically and responsibly
Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?
For Members
Bitesize research
How to start using AI as an HRM assistant
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
For Members
Bitesize research
Impact of AI on gender bias in leadership
An investigation on how generative AI tools can impact gender bias in leadership training
For Members
Bitesize research
Algorithmic writing assistance on résumés increases hires
A look at how the use of algorithmic writing assistance for résumés impacts job hires
For Members
Bitesize research
Perceptions of fairness: using AI in selection and recruitment
Exploring the use of algorithms in hiring procedures and what impact this has on candidates’ perceptions of fairness
For Members
Bitesize research
Co-existence of workers and artificial intelligence
How can AI-enabled solutions be implemented to work effectively alongside employees?
For Members
Bitesize research
Can AI-assisted HR ecosystems improve employee engagement?
A look at how AI-assisted HR ecosystems can support the employee-employer relationship and improve retention rates and recruitment practices
For Members
Bitesize research
Can AI feedback improve employee performance?
Exploring the impact of AI feedback and whether it’s a passing trend or here to stay
For Members
Bitesize research
Can AI change the future of HR?
What does the use of Artificial Intelligence in HR really mean for the profession?
For Members
Bitesize research
Could using AI for interviews impact the diversity of your talent pool?
Perceptions of AI vary and may put some candidates off from applying for or accepting a role
For Members
Bitesize research
Organisational learning with AI
Expanding the impact of AI with organisational learning
For Members
Bitesize research
Using AI to promote inclusive organisations
Discover how AI can create more inclusive organisations
For Members

CIPD Viewpoint

Our collected point of view on the key issues impacting work, from the perspective of employers and policy makers.

1 CIPD Viewpoint about AI
CIPD Viewpoint
Automation, AI and technology
Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers