Employee turnover can have a negative impact on an organisation’s performance. By understanding why staff leave an organisation, employers can devise initiatives that reduce turnover and increase employee retention.

This factsheet looks at turnover patterns in the UK and when turnover becomes problematic. It outlines how to measure turnover and the cost of losing employees. The factsheet also covers why people leave organisations and recommends practices to improve staff retention such as flexibility, fair treatment and employee wellbeing.

This factsheet was last updated by Rebecca Peters: Research Adviser, CIPD

Rebecca leads on several research projects including the People Profession Survey which provides a snapshot of the current HR landscape on an international scale. Rebecca regularly presents her research at conferences and business events and is passionate about bridging the gap between research and practice. 

Related content

Health and wellbeing roles

Creating a holistic offering to help improve workforce wellbeing

Bitesize research
Do we really understand what is ‘talent’?

Exploring the construct of ‘talent’ and subsequent talent management in an organisation

For Members

Explore our other factsheets

People analytics

Understand what people analytics is, different types of HR data, and the importance of people analytics strategy and process

Reward: an introduction

Introduces the basics of reward, which includes pay and benefits, and outlines the UK legal position

Pay structures and pay progression

Outlines the purpose of pay structures and progression, including the common ways of structuring pay and determining, reviewing and controlling pay progression

Workforce reporting

Learn about defining, measuring and reporting human capital, and how HR can use human capital information to drive performance