Hybrid working is a form of flexible working where workers spend some of their time working remotely (usually, but not necessarily, from home) and some in the employer's workspace. 

Many organisations use hybrid working arrangements and research has consistently found that employees value and desire flexible work, including opportunities to work in a hybrid way.

Why hybrid?

If you feel that hybrid work is the correct strategic fit for your organisation, then there are several benefits that you can share with your teams and managers. 

How to plan hybrid working

There is no single way for an organisation to approach hybrid work, and its exact form varies from organisation to organisation. Below we outline the key steps for successful planning.

When implementing hybrid working make sure you consider any contractual changes.


Communication is critical to hybrid working success but also a potentially high-risk area.


Ensure that appropriate technology is supplied to support hybrid patterns and arrangements.


Employers usually remain responsible for the health and safety of an employee working at home, so make sure that display screen equipment and risk assessments of home workstations are done.

Training and supporting managers

You should ensure that systems, training and development are in place to support managers to enable hybrid working in line with organisational aims.


Hybrid working can support employee wellbeing through reducing commuting time, providing employees with more autonomy around their schedules and extra time for health and wellbeing activities.

Performance management

When employees are working remotely or more flexibly, their performance may be harder to observe and so assessment needs to focus on outcomes not presence.


Hybrid work has the potential to support inclusion and fairness by opening the labour market to employees who cannot work in traditional office-based roles. But, if poorly managed, it could also worsen existing inequalities and create new ‘in and out’ groups.

Related Content

How to manage flexible working requests made during recruitment flowchart

Use this flowchart to work through how to respond to flexible working requests made during recruitment

Measuring and evaluating the impact of flexible working

Checklist to assist people professionals in measuring, monitoring and evaluating flexible working

Building a business case for flexible working

Use this checklist and evidence overview to help build a convincing business case for flexible working

Getting buy-in for flexible working flowchart

This flowchart provides guidance to people professionals who need to gain buy-in and present a business case for flexible working.

Latest guides

Flexible working: Guidance for people professionals on planning and managing

This guide has been developed for people professionals who want to maximise the benefits of flexible working within their organisations, incorporating flexibility into people plans, strategy, and their employee value proposition.

How organisations can help tackle climate change

Guidance for HR professionals on how to embed environmental sustainability into all aspects of an organisation’s employee lifecycle

Neuroinclusion at work

Learn about the benefits of having a neuroinclusive and fair organisation and how to support neurodivergent people to be comfortable and successful at work

People manager guide: Supporting hybrid working

Advice for line managers on supporting and enabling hybrid working

All guides