Selecting staff has two main stages: shortlisting and assessment. In both stages employers should ensure that their selection methods treat candidates fairly, without discrimination or bias, and that selections are made based on the candidate’s ability to perform the role, contribute to the organisation and their potential for development.

This factsheet focuses on the assessment stage of the selection process for the employer and candidate, including the methods of interviewing, psychometric testing, skill-based assessment tasks and assessment centres. 

A head for hiring: the behavioural science
of recruitment

Provides practical tips for avoiding bias in recruitment, attracting applicants, improving the candidate experience, and making better hiring decisions.

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This factsheet was last updated by Claire McCartney: Senior Policy Adviser, Resourcing and Inclusion, CIPD

Claire leads our policy work on flexible and new ways of working and resourcing and talent management. She also works in the area of equality, diversity and inclusion and leads policy work on carers, working parents and compassionate bereavement support.

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