Technology is pervasive in the modern workplace and much has been written about the future of work as new technologies emerge. People professionals need to be aware of the range of technologies and how to use them responsibly to enhance their people practice. This factsheet provides basic information linked to the technology and people core standard in the CIPD Profession Map.  

In this factsheet, we describe common technology terms and HR technologies. We then explore how artificial intelligence (AI) and other technologies are changing jobs, provide guiding principles for choosing and using technology, and look at the role of people professionals in digital transformation. 

Explore our viewpoint on automation, AI and technology in more detail, along with actions for government and recommendations for employers.

Related content

Data

Data hub

Explore the evidence behind workforce trends

CIPD Viewpoint

Automation, AI and technology

Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers

Explore our other factsheets

Factsheet

Mediation at work

Learn how mediation can resolve conflict in the workplace

Factsheet

Skills development in the UK workplace

Understand what we mean by skills in the workplace, UK skill levels and the government’s skills policy.

Factsheet

Stress in the workplace

Learn how to identify the signs of stress and address stress at work

For Members
Factsheet

Occupational health

Outlines the kind of occupational health services an organisation might offer and the role of confidentiality and consent in discussing an employee’s health

For Members
Factsheets