AI and technology
Artificial intelligence (AI) and technology concepts driving change in the world of work
Practical advice on adopting and responsibly investing in technology to optimise job quality and business outcomes
As technology becomes increasingly advanced, there is a growing need to consider how it can improve business outcomes while supporting workforce engagement, enhancing job quality and providing ‘good work’.
This guide offers advice for people professionals looking to invest in technology that benefits both their organisation and its people. It provides a framework for examining the critical stages of investment and outlines the critical considerations for embedding technology responsibly into the workplace. These include:
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Artificial intelligence (AI) and technology concepts driving change in the world of work
AI is moving from experimentation to everyday infrastructure. For HR teams, that shift brings a practical question: how do we make productivity gains while protecting the conditions for good work — fairness, capability, sustainable performance and employee trust?
AI is already reshaping how work is done, and organisations are looking for practical ways to support continual upskilling – not one-off training, but approaches that evolve alongside how AI is used in practice.
AI is exposing gaps in how HR and leadership skills are applied. The challenge is not acquiring new skills but using existing ones to manage workforce change effectively
Maximise the benefits of flexible working, incorporating flexibility into people plans, strategy, and EVP
Practical guidance for managers on managing flexible working
Guidance on how to manage the impact AI-driven change is having on human skills; the key concepts and challenges, and a structure for responding to the profound impact of AI on human skills
Advice for people professionals on the fair management of annual leave