Zero-hours contracts first entered the public debate in 2013 and remain at the centre of discussion around job quality and employment contract offerings.

Member tool: CIPD Buddy AI
Use AI to find trusted answers on our Knowledge hub. Start using CIPD Buddy

This report draws on a new survey of employers, to review the evolution and current status of zero-hours contracts. The report explores their potential benefits and disadvantages, why employers use them and the level of satisfaction zero-hours workers have with their jobs and working arrangements.

Download the report to find out more

Zero-hours contracts: evolution and current status

Download the report
PDF document 1.2 MB

Key recommendations

  • The introduction of a right for variable hours workers to request a more stable contract or working arrangement after six months' employment.
  • The creation of a statutory code of practice on the responsible management of zero-hours workers – including compensation for workers if shifts are cancelled at short notice.
  • Improved labour market enforcement, including through the creation of a Single Enforcement Body and a stronger focus on supporting employer compliance.
  • The abolition of 'worker status' to help clarify and enhance employment rights for zero-hours workers more widely.
 
  • Report

    Future of workforce reporting

    Based on an assessment of FTSE 100 annual reports and focus groups with investors and HR leaders, this report gives benchmarking data, insights and practical recommendations for improving workforce reporting practices

  • raised hand woman
    Report

    UK industrial relations: A future with trade unions

    Survey findings on employer and employee perspectives on trade union representation and relations, giving expert insight. The report makes recommendations on how to prepare for the key Employment Rights Bill reforms around trade union rights and strengthen employer and trade union partnership for mutual gain

    • See all reports