Technology is a powerful force in shaping the modern workplace and in supporting equality, diversity and inclusion (EDI). Indeed, EDI is critical to business success, with one survey claiming that 98% of HR leaders believe that EDI is important to overall business strategy.   

Using technology responsibly can help dismantle barriers to work and support the unique needs of individuals. It facilitates fairer outcomes as well as equality of outcomes.   

This guide examines how technology can be used to make workplaces more equitable, diverse and inclusive. It outlines the benefits and risks of using technology and guiding principles to equip you with knowledge to advocate for EDI practices.  

As these technologies become more sophisticated and embedded, people professionals must make sure their use isn’t just ethical and compliant with regulations, but that it also helps achieve their organisations’ EDI goals. 

CIPD member content

This content is only available for CIPD members

THE FULL SERIES

Using technology responsibly to
manage people

Our guides on how people professionals can lead on the responsible use of technology within organisations

Callout Image

More on this topic

CIPD Viewpoint
Religion and belief

Explore the CIPD’s point of view on religion and belief, including actions for Government and recommendations for employers

CIPD Viewpoint
Age-diverse workforces

Explore the CIPD’s point of view on age diversity in the workplace, including recommendations for employers and actions for the UK Government

CIPD Viewpoint
Gender equality at work

Explore the CIPD’s point of view on gender equality at work, including recommendations for employers and actions for the UK Government

Latest guides

Guides
Mediation: An approach to resolving workplace issues

Practical advice on how to use this approach as part of your wider conflict management strategy

Guides
Atypical working: Guidance for employers

Practical guidance to help you identify and implement good atypical working practices

For Members
Guides
Working with trade unions

Advice on how to work effectively with trade unions

Guides
Fire and rehire: Guide for employers

What this practice is, why you should avoid it, and how to approach it if no other options are available

All guides