Employee voice is a mechanism for employees to have a say regarding issues that affect their work. It may involve a variety of channels, including formal and informal, as well as individual and collective.  

This guide provides advice on how HR professionals can maximise the impact of individual voice channels within their organisation. Individual voice channels are those that enable each employee’s voice to be listened to, rather than incorporating those individual voices into a group perspective.

This form of voice recognises that sometimes individuals have legitimate ideas, suggestions, concerns, problems or opinions about work-related issues they wish to talk about that could improve the functioning of the organisation. Some of the most common channels used by organisations to better understand and elicit individual voice are highlighted below. These include surveys, suggestions schemes and voice champions. 

CIPD member content

This content is only available for CIPD members

More on this topic

Factsheets
Employee voice

This factsheet looks at employee voice, its purposes and use, and the benefits it can bring to an organisation and its workforce. It also covers whistleblowing and creating a speak-up culture

Factsheets
The psychological contract

This factsheet examines what the psychological contract is, why it's important and the strategic implications it has on the employment relationship

Employment law
Trade union recognition and industrial action: UK employment law

Explore our collection of resources around legal issues relating to trade union recognition and industrial action

For Members
Guides
Group voice channels: Guide for people professionals

Practical advice for HR professionals to maximise the impact of engaging with all employees

Latest guides

Guides
Flexible working: Guidance for people professionals on planning and managing

This guide has been developed for people professionals who want to maximise the benefits of flexible working within their organisations, incorporating flexibility into people plans, strategy, and their employee value proposition.

Guides
Carer-friendly workplaces: Guide for people professionals

Practical guidance to help employers create a carer-friendly workplace

Guides
How to request flexible working

A guide for employees to develop a strong business case for submitting a flexible working request

Guides
How to manage flexible working requests

A guide for employers and line managers to navigate the expected upsurge in flexible working requests

All guides