AI is transforming jobs, careers, and workplaces, and HR professionals play a key role in making sure no one is left behind. To use AI responsibly and effectively, organisations need expertise in people, work, and change. 

To stay ahead, organisations and HR teams should: 

  • Have clear, principled guidelines on AI usage at work, covering ethical practices, data security and the fair treatment of people.  
  • Foster a culture of experimentation and shared learning, with cross-team collaboration to help people develop their skills and understand the risks.  
  • Keep up to date with how AI may impact the business, operating model, and competitive positioning. 

Although AI is already being used in many areas, it can be hard to know where to begin in your organisation. Browse our resources, including reports, guides, and practical tools, to help you stay ahead and make the most of AI in the workplace.

Watch all videos in our Impact of AI at work series

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Challenges and opportunities of AI

Briefing: Policy development on AI and the CIPD

As UK government investment around AI continues to grow, we continue our work to understand the implications for organisations and advocate for the ethical, sustainable use of the technology within the profession.

Read our viewpoint

AI in focus: Role of people professionals, regulation and the CIPD

As artificial intelligence continues its rapid advancement and becomes the much touted focus for investment and development, we highlight the critical role of the people profession and explain how the CIPD and its members will be involved shaping its impact at work.

Read on

Tools: AI in the workplace quiz

Test your knowledge of AI in the workplace with our quiz.

Test your knowledge

Podcast: the role of AI in our profession

Hear from Professor Michael Wooldridge, director for AI at Alan Turing Institute and professor of AI at University of Oxford, who unpacks some of the burning questions around AI use in the workplace and within the profession.

Listen to the podcast

Factsheet: Technology, AI and the future of work

How artificial intelligence (AI) and other technologies are shaping the world of work, the ethical considerations and the role of people professionals.

Browse the factsheet

Thought Leadership: Analysis on the impact of generative AI on HR

We examine and outline recent research investigating the impact of generative AI tools on the HR profession.

Read the analysis

Thought Leadership: Could AI solve skills shortages?

Jon Boys considers the question of whether artificial intelligence can cover skills shortages by examining the benefits of AI and the advantages that can be gained through using generative AI such as ChatGPT.

Explore the CIPD voice article

Bitesize: Factors influencing ChatGPT adoption in the workplace

What are the barriers to the adoption of generative AI tools at work and how can they be overcome?

Find out the list of factors

CIPD Buddy

Get your HR questions answered and explore the capabilities of AI.

Discover CIPD Buddy

Using AI to support your work

Infographic: Myths vs realities of AI in HR

Dispel the myths and understand the realities of the impact of AI on HR and gain top tips to support you in your role.

Download the infographic

News: CIPD welcomes plans to boost use of AI in UK public services

The people profession will play a crucial role in ensuring organisations adopt AI ethically and responsibly.

Read the news article

Guide: AI use in the workplace - Practical advice for HR professionals

Guidance on how to prepare a user policy on generative AI for your workplace and how this technology can be used to support HR functions.

Explore the guide

Guide: Responsible use of technology

Guidance for people professionals on leading responsible use of technology in their organisation.

Read the guide

Bitesize: How to start using AI as a human resource management assistant

An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management.

Explore the study

Bitesize: Can AI feedback improve employee performance

Exploring the impact of AI feedback and whether it’s a passing trend or here to stay.

Explore the research

Podcast: Evidence based L&D – The gift of AI

Podcast 206: Rapid digital innovation has revolutionised how we work and learn. But despite AI’s vast potential, scepticism still prevails. Do L&D professionals need greater curiosity to explore how AI can better support them and bolster learning outcomes?

Listen to the podcast

Webinar: AI in the workplace: what’s ethical?

Explore the benefits of using AI in the workplace and the ethical and governance issues.

Watch the webinar

Related learning courses

15% discount for members 

AI for Human Resources course

Equip yourself to lead impactful AI conversations, ensuring your HR strategies remain relevant and forward-thinking in an AI-driven world.

 

Free for members

How to use AI responsibly in the workplace course

How is AI used in the workplace, and what are the ethical implications of this? Get an insight into the power of AI in the workplace and the precautions organisations should consider.

AI in the workplace
resources page

Browse the full range of our resources on AI in the workplace.

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