Clear, systematic and ongoing identification of how learning and development (L&D) needs relate to performance gaps is key in ensuring effective learning across an organisation. However, the process can be seen as a rigid, box-ticking annual exercise unless it’s aligned with internal and external organisational drivers. The need for organisational agility means L&D professionals need to constantly align to their organisation’s performance needs.

This factsheet introduces methods for identifying L&D needs. It also provides insight for those in smaller organisations, addressing their particular challenges in identifying learning and development needs.

 

 

Acknowledgements

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