Employee performance is one of the most important outcomes in management and organisational life. A high performance indicates that people have done an excellent job and work to the best of their ability, whereas low performance suggests people can do better. But it’s not always clear what people performance is and how it can be measured.

Our research draws on the latest evidence to explore the definitions of individual and team performance and how it can be measured in practice, and evaluates the best models that can be used to explain what drives it. This will support HR leaders to develop a strong understanding of performance within their workforce.

  • See the practice summary for the main insights and practical recommendations for action. 
  • See the scientific summary for our methodology and technical information on the research and study references.

To continue reading, log in or become a member

Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.

  • Access to exclusive, up-to-date resources
  • Become part of a community to learn, debate and connect with other people professionals
  • Free access to a series of CIPD learning courses and a discount on the rest of our catalogue
Instant access Explore membership
  • Tools

    L&D tools: A performance-led approach to skills and capability planning

    Use these tools to build L&D's influence and impact, by strategically aligning skills and capability planning with wider organisational performance and outcomes.

    Explore the tools
    For Members
    • All evidence reviews