Discover how a local authority's management team partnered with a trade union to find a solution to improve pay and other conditions for care workers despite severe financial constraints.
This case study, co-created by the CIPD and the University of Strathclyde, draws on findings from an Economic and Social Research Council funded project and shows how public sector employers and trade unions can work together effectively to address issues of common concern.
Changes introduced by the Employment Rights Act 2025 have put trade union representation back on the agenda, along with debates around union and management relations, making this case study particularly timely. See our ERA 2025 Tracker for more on recent and upcoming law changes.