Diversification and digitalisation: Opportunity or threat?
Understanding and acting on wider social, economic and technological developments to enhance voice at work
Understanding and acting on wider social, economic and technological developments to enhance voice at work
This study explores the impact of social, economic and technological (SET) meta-trends, such as diversification and digitalisation, at work. It examines how these can both help and hinder employee voice, including the risk of marginalising groups with less power. Crucially, it looks at how organisations can offset any challenges to improve job quality.
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Rachel Suff joined the CIPD as a policy adviser in 2014 to increase the CIPD’s public policy profile and engage with politicians, civil servants, policy-makers and commentators to champion better work and working lives. An important part of her role is to ensure that the views of the profession inform CIPD policy thinking on issues such as health and wellbeing, employee engagement and employment relations. As well as conducting research on UK employment issues, she helps guide the CIPD’s thinking in relation to European developments affecting the world of work. Rachel’s prior roles include working as a researcher for XpertHR and as a senior policy adviser at Acas.
Guidance on how to manage the impact AI-driven change is having on human skills; the key concepts and challenges, and a structure for responding to the profound impact of AI on human skills
This case study looks at the rollout of an AI writing assistant at a large organisation. It highlights how failing to involve employees and preserve foundational skills creates a trust gap that undermines investment
This case study details steps taken by a not-for-profit membership organisation to navigate towards a collective position on using generative AI
Katie Stickland, CIPD Knowledge Exchange Manager, reviews research that examines how HR departments have utilised digital technology such as AI and analytics
What are the barriers to the adoption of generative AI tools at work and how can they be overcome?
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
Research investigates what factors influence employees’ responses to electronic performance monitoring