The HR Support apprenticeship is right for apprentices who…

  • work in either a medium to large organisation as part of the HR function or are a HR Manager working in a small organisation
  • may have responsibility for managing a small team in a larger organisation
  • deliver front line support to managers and employees
  • handle day to day queries and provide HR advice to front line staff and managers.
  • work on a range of HR processes from transactional to relatively complex, from recruitment through to retirement
  • use HR systems to keep records
  • provide relevant HR information to the business, working with the business on HR changes
  • take ownership for providing advice to managers on a wide range of HR issues using company policy and current law

View the full Apprenticeship Standard and Assessment Plan

Costs and fees 

Apprenticeship Standard Level 3
EPA Fee £810
Funding Band £4,500
Apprenticeship Code ST0239
Typical On Programme Duration 18 Months
EPA Duration 3 Months

Gateway requirements

The apprentice is ready for EPA when they have:

  • been on the programme for a minimum of one year
  • achieved at least Level 2 in Maths and English
  • completed the Consultative Project Scope and Declaration Form
  • signed the Certification Claim Authorisation Form

Consultative Project

The Consultative Project should be completed once the apprentice has passed through Gateway. The project should enable the apprentice to present evidence against all knowledge and skill components of the standard. The Consultative Project is:

  • a written report of 3,000 words (+/-10%)
  • completed over 10 weeks
  • submitted one week before the Professional Discussion

Professional Discussion

The Professional Discussion is a structured conversation led by the assessor. The apprentice will need to demonstrate evidence of the skill and behaviour components allocated to this assessment method. The Professional Discussion will be:

  • completed one week after the submission of the Consultative Project
  • carried out via video conferencing (Zoom)
  • up to 75 minutes (+/-10%)

Guidance and resources

The CIPD have created resources which include how to guides, templates and policies. These resources are designed to support apprentices, employers and training providers when preparing for EPA.


Once the EPA is finished the assessor will review the evidence provided and make a judgement against each component of the standard. The outcome of the EPA will be based on the results in both assessment methods. The results will be uploaded:

  • on the EPA platform SmartEPA
  • with qualitative feedback
  • two to three weeks after the Professional Discussion

The CIPD will apply for the Apprenticeship certificate from the Institute for Apprenticeships and Technical Education (IfATE) on behalf of all apprentices who successfully complete EPA.

More information on results

Apprenticeship standards we assess

As the professional body for the people profession, the CIPD has huge experience in assessing professional standards for HR, L&D and OD

Roles and responsibilities

As the End Point Assessment Organisation (EPAO), we are responsible for delivering robust and accurate assessments. Find out about the responsibilities of apprentices, training providers and employers

End Point Assessment resources

Support materials equipping you for success