Changes in policy on dealing with workplace conflict has meant that there is greater onus for organisations to resolve conflict themselves internally and at an earlier stage. However for this to succeed organisation cultures also need to change in a way that makes it possible to challenge and hold each other to account, and to do so without undue risk of creating damaging relationship conflict.

Our report, Getting under the skin of conflict: tracing the experiences of employees, focuses on the nature of conflict and how it is dealt with inside the organisation. It gives a representative view of how UK employees experience conflict at work and how this conflict plays out within the organisation.

Download the report below

More on this topic

Bitesize research
Employee relations in the NHS post-pandemic

A look at the positive measures of employee relations in the NHS, and areas for action and improvement

For Members
Thought leadership
CIPD welcomes new statutory Code of Practice on ‘fire and rehire’

Rachel Suff, the CIPD's Senior Policy Adviser on employee relations, analyses the CIPD’s recent submission to the UK Government’s consultation draft Code of Practice on dismissal and re-engagement

Thought leadership
Stepping up to stamp out bullying and harassment at work

CIPD Chief Executive Peter Cheese discusses the role of leaders and HR in changing culture and stamping out bullying and harassment

CIPD Viewpoint
Bullying and harassment

Explore the CIPD’s point of view on bullying and harassment, including recommendations for employers

More reports

Reports
Health and wellbeing at work

Explore the findings and recommendations from the CIPD’s survey exploring health, wellbeing and absence in UK workplaces

Reports
People management and productivity

Insights into productivity and people management practices

Reports
The gig economy: What does it really look like?

A policy report providing latest insights on the scale and nature of the UK’s gig economy

Reports
Labour Market Outlook

This quarterly survey is one of the most authoritative employment indicators in the UK and provides forward-looking labour market data and analysis on employers’ recruitment, redundancy and pay intentions

See all reports