Artificial intelligence (AI) and technology concepts driving change in the world of work
Digital technologies, including artificial intelligence (AI), are pervasive in the modern workplace. People professionals need to understand the range of technologies available and how to use them responsibly to enhance their practice. This factsheet provides an overview aligned to the technology and people core standard in the CIPD Profession Map.
It explains common technology and HR terms, explores how AI and other digital tools are shaping work and roles, outlines principles for selecting and using technology, and considers the role of people professionals in digital transformation.
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Findings from CIPD’s work as part of the UK Government-funded Innovate UK BridgeAI programme
26 Aug, 2026
Dedicated analysis of job quality and its impact on organisations and working lives in Scotland
An annual benchmark of job quality in the UK, providing data and evidence-based insight on how to improve work and working lives