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Essential points

  • Employees do not have a right to flexible working but they do have a right to make a flexible working request (to change their hours, their time of work or place of work). This is a right from day one of employment.
  • Employees in Great Britain can make two flexible working requests a year.
  • Employers must respond to requests within two months.
  • Employers must follow the Acas Code of Practice on requests for flexible working.
The Employment Rights Act 2025 will introduce a process to follow when refusing a request for flexible working. It will also require employers to explain in writing the ground for any refusal and why that refusal is reasonable. These changes are anticipated in the autumn of 2027. Keep up to date with the latest with our Tracker of potential law changes.
 
This page outlines the current legislation that should still be followed until any changes come into force. We will update this page once any changes are enforced.

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Disclaimer 

​Please note: While every care has been taken in compiling this content, CIPD cannot be held responsible for any errors or omissions. These notes are not intended to be a substitute for specific legal advice. 

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