Understand the principles of shared services, how they work, and the benefits they can bring to an organisation
Organisations use shared services to organise their HR activities, typically concentrating administrative activities into a centralised 'hub'. Often, shared services are seen as supporting strategic business partners and centres of expertise.
This factsheet outlines how shared services work and the benefits of this within an organisation. It looks at the typical tier structures and provides guidance on planning and implementing shared services across an organisation. It also highlights factors to consider for ongoing shared services management.
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Guidance on how to manage the impact AI-driven change is having on human skills; the key concepts and challenges, and a structure for responding to the profound impact of AI on human skills
Listen to episodes of HR People Pod, the CIPD’s fortnightly podcast providing expert insights from HR leaders discussing the topical issues impacting the world of work.
Listen nowUse this practical tool to create an overview of key considerations to look at prior to determining your organisational response to a sudden exceptional event
Discover how the CIPD and the Institute for the Future of Work (IFOW) found insights from eight diverse case studies around the friction between AI and workforce stability. Learn why strategic pauses are necessary and why safeguarding your organisation’s future expertise is essential
Find out what's meant by fair pay, what pay information UK employers must disclose by law and the opportunities pay narratives bring.
This factsheet looks at employee voice, its purposes and use, and the benefits it can bring to an organisation and its workforce. It also covers whistleblowing and creating a speak-up culture
Learn how to manage short- and long-term absence in an organisation
An introduction to trade unions and how to work with them effectively